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    Online Return Policy :

    We are bummed your purchase didn’t work out for you. Don’t stress, you have seven (7) days from when your order was delivered to return for a full refund or store credit. Any purchase returned after seven (7) days but within fourteen (14) days is eligible for store credit only.

    In-Store Return Policy:

    In-store purchases are eligible for store credit and exchange only with seven (7) days from purchase with an original receipt. We do not offer refunds on in-store purchases. All marked down items are FINAL sale.

    Please read the below for more information on eligible returns.

    • All original tags must be attached and clothing must not be worn.
    • Online or in-store returns must have the original receipt.
    • All jewelry, lingerie, mark-downs, and sale items are non-refundable and FINAL sale.
    • All swimwear must be tried on with underwear and the protective liner. If the liner is removed, we will not issue a refund.
    • Items in poor or damaged condition are not eligible for return or exchange.
    • Include all original packaging and fill out the return form with all necessary information.
    • Returns attempted beyond fourteen (14) days will not be accepted. We are sorry to inform that we do not currently offer exchanges. If you are looking to order another item we recommend you place a separate order.

    If any items do not meet the above requirements, you will be contacted and the items will be returned to you. Please contact our customer service team at info@shopvoda.com if you have any questions about our return policy.